Privacy and Policy

Effective Date: 14-05-2025

Welcome to Levench. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and mobile application.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

● Full name, email address, phone number, mailing address
● Account login details (username and password)
● Government ID (if identity verification is required)

b. Transaction & Usage Data

● Listings created, items purchased or sold
● Chat messages between users
● Payment information (processed securely via third-party providers)

c. Device & Technical Information

● IP address, browser type, operating system
● Cookies and tracking technologies
● App usage statistics

 

2. How We Use Your Information

We use your information to:

● Create and manage your account
● Facilitate buying and selling between users
● Communicate with you (e.g., messages, alerts)
● Process payments and provide support
● Improve our services and user experience
● Ensure security and prevent fraud

 

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

● Other users: For facilitating transactions (e.g., name and contact details)
● Service providers: Payment processors, analytics tools, customer support
● Law enforcement or regulators: When legally required

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

● Keep you logged in
● Analyze usage patterns
● Personalize your experience

You can control cookies through your browser settings.

 

5. Your Rights & Choices

Depending on your location, you may have rights to:

● Access the personal data we hold about you
● Correct inaccurate information
● Delete your account and associated data
● Object to or restrict certain uses of your data

You can manage your privacy settings from your account dashboard or by contacting us.

 

6. Data Security

We take appropriate measures to protect your data using:

● Encryption
● Secure servers
● Access controls

However, no method is 100% secure, and we cannot guarantee absolute security.

 

7. Children’s Privacy

Levench is not intended for users under the age of 13. We do not knowingly collect data from children.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified via email or posted on the platform.
Continued use after changes indicates your acceptance.

 

9. Contact Us

If you have any questions or requests, contact us at:

📧 Email: info@levench.com

📍 Address: Silodar Keshod,Gujarat 362220